Exp: 15+ yrs
Work Location: Chennai
Skills Required:
To act as head of overall delivery and delivery operations. Experience with medium/large system integration firms having relevant and extensive experience in IT services delivery in Enterprise & Custom Applications and knowledge of infrastructure management and Enterprise middleware technologies
Key Responsibilities:
- Heading the Practice Delivery charter servicing to all the 4 SMUs.
- Accountable for the Revenue, Customer Satisfaction, Margin and Quality of Delivery.
- Carry growth numbers for the Unit & drive the team to deliver.
- Thought Leadership around Data & Analytics and Business insights.
Key Skills / Functional Competency:
- Leveraging Technology – Knowledge of current and upcoming technology (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization – Expert
- Program Management – Execute projects with end-outcome and process focus, along with understanding of delivery processes and its governance – Master
- Solution Focus – Apply design thinking to bring about new and novel solutions or changes in processes, products or the way business is conducted – Expert
- Market Intelligence – Deep specialized understanding of the ecosystem practice, overall market & competition and nuances of delivery in that domain – Master
- Domain/Industry Knowledge – Awareness and knowledge of broad economic, demographic, technological and global trends within own ecosystem – Master
- Systems Thinking – Understanding the system (interrelatedness, interdependencies and boundaries) and perform problem solving in a complex environment – Expert
- Asset reusability – ability to re-use the assets to ensure scalability and optimization – Expert
- Technical knowledge – architecture design principles, framework and documentation – Master
Operational Excellence:
- Automation Focus
- Innovation Focus
- Drive and deploy Knowledge Management across the Practice
Roles & Responsibilities:
Capability Development and Talent Pipeline Creation
- Spearhead quarterly demand forecasting and resource planning aligned to requirements of the account/ projects.
- Create and deploy a workplan to fulfil the required demand from all the talent channels including
Behavioural Competencies
- Strategic perspective
- Stakeholder Management
- Technology Acumen